# Not receiving a confirmation email **URL:** \ **Category:** Site Feedback\ **Created:** [February 4, 2026, 6:19pm UTC](https://forum.gitea.com/t/not-receiving-a-confirmation-email/11961 "2026-02-04T18:19:53Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Wail](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@Wail](https://forum.gitea.com/u/Wail)\ **Post date:** [February 4, 2026, 6:19pm UTC](https://forum.gitea.com/t/not-receiving-a-confirmation-email/11961/1 "2026-02-04T18:19:53Z")
Hello, I have just registered a new account and I am not receiving the confirmation email. I used the same email address to create an account on this forum and it worked. ---
**Author:** ![Ethena\_Casper](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@Ethena\_Casper](https://forum.gitea.com/u/Ethena_Casper)\ **Post date:** [March 17, 2026, 12:58pm UTC](https://forum.gitea.com/t/not-receiving-a-confirmation-email/11961/2 "2026-03-17T12:58:23Z")
That’s a classic headache. If the logs say ‘sent’ but nothing arrives, it’s often a mismatch between the FROM address in your app.ini and what your SMTP provider allows. Some providers (like Gmail or Outlook) will silently drop the mail if the ‘From’ field doesn’t exactly match the authenticated account. Double-check that your FROM and USER fields are identical! ---
**Author:** ![nkm](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@nkm](https://forum.gitea.com/u/nkm)\ **Post date:** [April 13, 2026, 9:09am UTC](https://forum.gitea.com/t/not-receiving-a-confirmation-email/11961/3 "2026-04-13T09:09:27Z")
I’m having the same issue and I don’t understand your advice here. I’m going to [https://git.avsdev.uk](https://git.avsdev.uk) and I created an account, but never receive a confirmation email even after requesting one multiple times, confirming my email was correct, etc. I don’t see any ‘from’ or ‘user’ fields when creating an account. Just the usual user name, email, password. Like the OP I used the same email to join this forum and had no issues with the confirmation email. Maybe you’re thinking about something further along, but I just need an account first!